Support

Stuck on something, found a bug, or a purchase didn't unlock? Write to us – a real person reads every message.

We usually reply within a few days.

Frequently asked questions

My purchase didn't unlock, or I got a new phone

Purchases are tied to your Google Play account. On Android they come back automatically when you open the game. You can also open Shop → Restore purchases. Make sure you're signed in to the same Google account you bought with. Still missing? Email us with the order number from your Google Play receipt.

I reinstalled the game and my progress is gone

Progress (levels, stars, challenges) is saved only on your device, so uninstalling or clearing the game's data removes it, and we have no copy to restore. Your purchases are safe – restore them as described above.

How do I unlock levels 101–200 and 201–300?

Earn 3 stars on every level of the previous block of 100 and the next block opens for free. Or unlock it right away in the Shop. The Supporter Pack unlocks everything at once.

How do I get a refund?

Refunds are handled by Google Play. Open your order in Google Play (play.google.com → Payments & subscriptions → Budget & history) and choose “Request a refund”, or email us and we'll help.

How do I stop sharing usage data?

Open Options in the game and turn Share usage data off. See the Privacy Policy for what is shared and why.

How do I ask you to delete my data?

Email us with “Delete my data” in the subject. Add your device model and game version so we can find the anonymous data linked to your installation.

How do I report a bug?

Email us with your phone model, Android version, the level number (or challenge) and what happened. A screenshot or short screen recording helps a lot.